I have emailed/called/texted the company several times without any reaction. I have asked for a refund and nobody has actually answered me - Reviews Of Slabway Massage Chair. I would recommend not to lose your tough generated income on this business. I will be contacting the Chief law officer to file a complaint concerning SLAB. Buyer Be Careful!!!!!! Hey Michael, We regards are sorry for the clear aggravation and inconvenience you have actually experienced concerning your current order with Slabway.
Examining your order history, I do see your order was produced December 4th which there was a label developed on December 7. Your bundle was labeled and ready for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to meet the need.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the existing situations affecting our carriers nationwide. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway One Massage Chair).
We acknowledge that we stopped working to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was provided on December 22nd. We hope that you've been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installment charge was told it will shipped in 3 days. Employed 3 days said it shipped 4 days earlier after a week they do not answer the phone and inform you to talk with their site which never ever answer you back. They will keep you waiting sent a number of email with the very same response will get back with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets developed to come to them. This business is a scam and I'm going to do my best in discovering a lawyer to spend enough money to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI acquired three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up coming from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we removed from the box set it up plugged it in the chair entered into a full recline mode and has not came out of it because I have actually tried to get in touch with Slabway numerous times by means of e-mail telephone call and have yet had the ability to speak with a live individual I constantly get e-mails back from them stating that they will have a support member contact me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they again inform me that it's going to be 72 hours before a representative contacts me once again I get another e-mail specifying that they're closing the RMA assistance ticket I have actually been trying to follow this business anywhere I can to leave Negative feedback on this company due to the piss poor response that I get from their assistance groups I think anybody wanting to buy any of their items must highly look at all their feedback's I have no idea the real count of the number of bulls ** t favorable feedback's they're posting however I can't think that they're getting that manyHi Rodney, We use our sincerest apologies regarding the functionality concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair $1499.98.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com advising that you examine the fuse located on the back of your chair (Slabway Massage Chair Pic). We have actually gotten no further communication from you informing us if that solved your issue. In relation to your experience with our customer support team, we understand that our service has actually taken a hit this holiday.
We are doing all that we can with the resources available to us to provide an excellent experience to each and every consumer. We recognize that we failed to fizzle in this instance. For that we ask forgiveness - Slabway Shiatsu Massage Chair. We await your reaction. Thank YouI ordered a foot massager. Website stated 2-4 day shipment time.
I called number listed and it is a recording that just keeps repeating. States to get on chat on the internet site. I got in touch with chat, said "presently replying in under 15 minutes". I have been on chat for 44 minutes at this minute and no contact. Ro-bot says "typical wait time 5-15 mins.
I believe this place is a rip-off and i am going to call charge card to stop payment. Slabway Massage Chair Pic. I DO NOT RECOMMEND purchasing anything from this badly run clothing (if they are a real outfit). BUYER BE CAREFUL!!!!!! Hi There Ian, We truly are sorry for any disappointment or trouble you have actually experienced. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have been not able to satisfy the need.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the present situations impacting our providers nationwide. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday (Slabway One Massage Chair). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We acknowledge that we failed to fizzle in this circumstances. For that we ask forgiveness. Our records do show that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and discover great usage of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid shipment without any additional description!? I have actually called several times, sent out e-mails used the chat widget they recommended and likewise connected to them by means of all social media platforms and no response no reply simply no description.
I would like a complete refund for the foot massager and 1 year service warranty I acquired. Tonya L ****** Hi Tonya, We genuinely are sorry for the clear disappointment and inconvenience you have actually experienced regarding your current order with Slabway (Slabway Massage Chair Reviews). This is not our objective and not the experience we desire for our client.
This was due to a mistake in communication with the pickup at our satisfaction facility. Your plan was labeled and ready for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to meet the need (Slabway Full Body Massage Chair). As such, we have also been not able to guarantee our shipping amount of time with the exact same certainty we previously were able to.
In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources offered to us to offer an excellent experience to each and every consumer (Slabway One Massage Chair).
For that we ask forgiveness. Our records show that you have received the full refunds as asked for. We hope for the chance to regain your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I found the item they were selling could be purchased for $67. 99 and $87. 99 on Amazon with complimentary shipping. I immediately tried to cancel my order. I sent out an email I got in touch with the phone, for which there was no action. It was now around 12:20. I lastly got a reaction by Monday early morning telling me the order had actually delivered.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate apartment or condo number. I got in touch with UPS and asked them to go back to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They should not have charged me for shipping. However, I will make it known that they are charging double or more of the expense of their items.
It is your responsibility to do so. You will be made the most of if you do not. I got my foot massager and it worked when then stopped. Now nobody picks up the phone and won't answer their own chat bot. It's outrageous. I desire my cash back. Hello there Francis, We regret any disappointment you have experienced concerning the performance of your Slabway Shiatsu Foot Massager along with the aggravation experienced with our consumer assistance since late. Their refund policy for their incompetence is absurd. Do refrain from doing organization with these individuals. Go through ******. I bought a foot massager Nov 26, utilized it as soon as and it caused me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I wish I would have read their reviews prior to purchasing from this company.
I will keep your business on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social networks. We are sorry to hear your Slabway purchase did not match your requirements. Our records show that your order was authorized for a refund which you picked the alternative to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund amount.
At this time, if you want to proceed with the return procedure you've initiated, we ask that you please reply to the support e-mail thread validating you 'd with to continue. BBB Organization Profiles may not be replicated for sales or promotional purposes. BBB Business Profiles are provided exclusively to assist you in exercising your own finest judgment.
Nevertheless, BBB does not confirm the accuracy of details supplied by 3rd celebrations, and does not guarantee the precision of any details in Service Profiles - Slabway Shiatsu Massage Chair Reviews. When considering problem information, please consider the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more vital than the variety of complaints.
BBB Service Profiles are subject to change at any time. If you choose to do organization with this service, please let the service understand that you contacted BBB for a BBB Organization Profile. As a matter of policy, BBB does not back any product, service or service - Slabway Massage Chair Amazon.
On The Spot Massage is your California Bay Area and East Bay chair massage expert. We think chair massage is great - Slabway One Massage Chair...
Massage Chairs are intricate devices with great deals of moving parts and advanced computer elements, so things can go wrong. But it's very little various from a vehicle, it depends on how you utilize it and how you look after it that will figure out for how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and contusions that can happen throughout shipment.