I have actually emailed/called/texted the business several times with no response. I have actually asked for a refund and nobody has addressed me - Slabway Massage Chair. I would suggest not to squander your difficult earned money on this company. I will be contacting the Attorney General to submit a complaint relating to PIECE. Purchaser Be Careful!!!!!! Hello There Michael, We seriously regret the clear disappointment and inconvenience you have actually experienced regarding your recent order with Slabway.
Looking over your order history, I do see your order was developed December fourth which there was a label developed on December 7. Your package was labeled and ready for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to satisfy the need.
We understand this is not the experience you were buying into, and we do value your understanding of the present circumstances impacting our carriers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway Massage Chair Reviews).
We recognize that we failed to miss out on the mark in this instance. For that we say sorry. Our records do show that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and find great usage of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return because the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installment charge was informed it will delivered in 3 days. Employed 3 days stated it shipped 4 days ago after a week they do not address the phone and inform you to talk with their website which never ever address you back. They will keep you waiting sent several email with the exact same action will get back with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This business is a rip-off and I'm going to do my best in discovering an attorney to spend enough cash to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI purchased 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up originating from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we eliminated from the box set it up plugged it in the chair entered into a full recline mode and has not came out of it because I have actually attempted to call Slabway many times by means of email call and have actually yet had the ability to speak with a live individual I continually get emails back from them stating that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours before a representative contacts me again I get another email stating that they're closing the RMA support ticket I have actually been trying to follow this business anywhere I can to leave Negative feedback on this company due to the piss poor reaction that I get from their assistance teams I believe anyone aiming to purchase any of their products should highly look at all their feedback's I have no concept the actual count of how lots of bulls ** t favorable feedback's they're publishing however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the performance concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Amazon.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com recommending that you inspect the fuse located on the back of your chair (Slabway Massage Chair Review). We have gotten no further interaction from you notifying us if that solved your problem. In relation to your experience with our client service team, we understand that our service has actually taken a hit this holiday.
We are doing all that we can with the resources offered to us to offer an excellent experience to each and every customer. We acknowledge that we failed to miss out on the mark in this circumstances. For that we apologize - Slabway Full Body Massage Chair. We await your reaction. Thank YouI purchased a foot massager. Website said 2-4 day shipment time.
I called number noted and it is a recording that just keeps duplicating. Says to get on chat on the web site. I called chat, said "currently replying in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot says "normal wait time 5-15 mins.
I believe this place is a scam and i am going to get in touch with charge card to stop payment. Slabway Massage Chair Pic. I DO NOT RECOMMEND purchasing anything from this poorly run outfit (if they are a genuine outfit). BUYER BE CAREFUL!!!!!! Hi There Ian, We regards regret any frustration or inconvenience you have experienced. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have been unable to meet the demand.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the present situations impacting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has actually taken a hit this holiday (Slabway Massage Chair Reviews). It is our busiest time of the year and this year's events have more than tripled our team's work.
We acknowledge that we failed to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was provided on December 17th. We hope that you've been pleased with your purchase and discover great usage of the Slabway Shiatsu Foot Massager - Reviews Of Slabway Massage Chair. Put an order on 12/4/20 and the order was canceled mid delivery without any additional explanation!? I have actually called multiple times, sent out emails utilized the chat widget they recommended and also reached out to them through all social networks platforms and no action no reply simply no explanation.
I would like a full refund for the foot massager and 1 year warranty I purchased. Tonya L ****** Hello Tonya, We truly are sorry for the clear aggravation and trouble you have actually experienced concerning your current order with Slabway (Slabway Massage Chair Pic). This is not our intention and not the experience we want for our consumer.
This was because of a mistake in interaction with the pickup at our fulfillment facility. Your package was identified and all set for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have been not able to satisfy the demand (Slabway Massage Chair Review). As such, we have also been unable to guarantee our shipping timespan with the very same certainty we previously had the ability to.
In relation to your experience with our customer support team, we understand that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's work. We are doing all that we can with the resources available to us to offer a great experience to each and every consumer (Slabway Massage Chair Reviews).
For that we ask forgiveness. Our records reveal that you have actually received the complete refunds as requested. We wish for the opportunity to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I found the product they were offering might be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly attempted to cancel my order. I sent out an email I contacted the phone, for which there was no reaction. It was now roughly 12:20. I finally received a response by Monday morning telling me the order had delivered.
However, it was not deliverable because they had an incorrect apartment number. I called UPS and asked them to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They must not have charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their items.
It is your responsibility to do so. You will be made the most of if you do not. I received my foot massager and it worked once then stopped. Now no one selects up the phone and will not address their own chat bot. It's absurd. I desire my refund. Hi Francis, We are sorry for any disappointment you have actually experienced regarding the functionality of your Slabway Shiatsu Foot Massager in addition to the frustration experienced with our consumer assistance as of late. Their refund policy for their incompetence is outrageous. Do refrain from doing business with these individuals. Go through ******. I bought a foot massager Nov 26, utilized it as soon as and it caused me sever discomfort. I called, chatted on their site still no return slip on 12/4/2020. I wish I would have read their evaluations before purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair Special Discount. The power of social media. We are sorry to hear your Slabway purchase did not suit your requirements. Our records show that your order was approved for a refund and that you chose the option to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund quantity.
At this time, if you want to proceed with the return procedure you have actually initiated, we ask that you please reply to the assistance email thread validating you 'd with to continue. BBB Company Profiles may not be recreated for sales or advertising functions. BBB Company Profiles are provided entirely to help you in exercising your own best judgment.
However, BBB does not verify the accuracy of info provided by 3rd parties, and does not ensure the precision of any information in Service Profiles - Slabway Massage Chair. When considering problem information, please take into consideration the company's size and volume of deals, and comprehend that the nature of grievances and a company's actions to them are typically more vital than the variety of complaints.
BBB Organization Profiles are subject to change at any time. If you choose to do service with this organization, please let business understand that you got in touch with BBB for a BBB Company Profile. As a matter of policy, BBB does not back any product, service or company - Reviews Of Slabway Massage Chair.
On The Area Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is excellent - Slabway Massage Chair Pic...
Massage Chairs are complex devices with lots of moving parts and advanced computer components, so things can go wrong. However it's not much different from a vehicle, it depends upon how you utilize it and how you look after it that will determine the length of time it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and contusions that can happen throughout delivery.