I have actually emailed/called/texted the company a number of times with no response. I have requested a refund and nobody has actually addressed me - Slabway Massage Chair Special Discount. I would suggest not to squander your difficult generated income on this business. I will be getting in touch with the Attorney general of the United States to submit a problem relating to SLAB. Buyer Be Careful!!!!!! Hello There Michael, We truly are sorry for the clear disappointment and inconvenience you have experienced regarding your recent order with Slabway.
Examining your order history, I do see your order was produced December fourth and that there was a label created on December 7. Your plan was labeled and all set for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to fulfill the need.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the existing scenarios impacting our carriers nationwide. In relation to your experience with our customer care group, we comprehend that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our team's workload (Slabway Full Body Massage Chair).
We recognize that we failed to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was provided on December 22nd. We hope that you've been pleased with your purchase and discover great use of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return because the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment fee was informed it will delivered in 3 days. Employed 3 days stated it delivered 4 days ago after a week they do not respond to the phone and inform you to chat with their website which never address you back. They will keep you waiting sent out several e-mail with the very same reaction will return with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This business is a rip-off and I'm going to do my best in discovering a lawyer to invest sufficient cash to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI purchased 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up coming from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we eliminated from package set it up plugged it in the chair entered into a complete recline mode and has not came out of it because I have actually tried to call Slabway numerous times through e-mail call and have yet been able to talk with a live person I constantly get emails back from them mentioning that they will have an assistance member call me within 72 hours within 12 hours I get an email back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they again tell me that it's going to be 72 hours prior to a representative contacts me once again I get another email specifying that they're closing the RMA assistance ticket I've been attempting to follow this business anywhere I can to leave Unfavorable feedback on this company due to the piss poor reaction that I get from their support groups I think anybody aiming to purchase any of their items should highly look at all their feedback's I have no idea the actual count of how many bulls ** t favorable feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com recommending that you check the fuse situated on the back of your chair (Slabway Massage Chair $1499.98). We have received no additional communication from you informing us if that fixed your issue. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources available to us to offer an excellent experience to each and every customer. We recognize that we failed to fizzle in this instance. For that we apologize - Reviews Of Slabway Massage Chair. We await your reaction. Thank YouI bought a foot massager. Website said 2-4 day shipment time.
I called number listed and it is a recording that simply keeps duplicating. States to get on chat on the internet website. I got in touch with chat, stated "presently responding in under 15 minutes". I have actually been on chat for 44 minutes at this moment and no contact. Ro-bot says "typical wait time 5-15 mins.
I believe this location is a rip-off and i am going to call charge card to stop payment. Slabway Full Body Massage Chair. I DO NOT RECOMMEND purchasing anything from this poorly run outfit (if they are a real clothing). BUYER BEWARE!!!!!! Hello Ian, We regards are sorry for any aggravation or hassle you have actually experienced. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to meet the need.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the present circumstances impacting our carriers nationwide. In relation to your experience with our customer care group, we comprehend that our service has actually taken a hit this holiday (Slabway Massage Chair $1499.98). It is our busiest time of the year and this year's events have more than tripled our group's work.
We acknowledge that we failed to fizzle in this instance. For that we apologize. Our records do show that your order was provided on December 17th. We hope that you've been pleased with your purchase and find great use of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair Reviews. Put an order on 12/4/20 and the order was canceled mid shipment without any further explanation!? I've called several times, sent out e-mails used the chat widget they suggested and likewise reached out to them through all social networks platforms and no reaction no reply just no description.
I would like a complete refund for the foot massager and 1 year warranty I purchased. Tonya L ****** Hello Tonya, We all the best regret the clear aggravation and trouble you have experienced regarding your recent order with Slabway (Slabway Shiatsu Massage Chair). This is not our intention and not the experience we desire for our consumer.
This was because of a mistake in communication with the pickup at our fulfillment facility. Your plan was identified and ready for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to satisfy the demand (Slabway Massage Chair Pic). As such, we have actually likewise been unable to ensure our shipping amount of time with the same certainty we previously had the ability to.
In relation to your experience with our client service group, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's work. We are doing all that we can with the resources readily available to us to offer a great experience to each and every consumer (Slabway Shiatsu Massage Chair Reviews).
For that we ask forgiveness. Our records show that you have received the full refunds as requested. We expect the opportunity to restore your rely on the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They stated due to the COVID shipping would be delayed.
I discovered the product they were selling might be acquired for $67. 99 and $87. 99 on Amazon with totally free shipping. I right away tried to cancel my order. I sent an e-mail I contacted the phone, for which there was no response. It was now around 12:20. I finally received a response by Monday early morning informing me the order had delivered.
Nevertheless, it was not deliverable because they had an incorrect apartment or condo number. I got in touch with UPS and asked to return to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the expense of their items.
It is your responsibility to do so. You will be taken advantage of if you do not. I got my foot massager and it worked when then stopped. Now nobody gets the phone and won't answer their own chat bot. It's ludicrous. I want my cash back. Hello Francis, We are sorry for any frustration you have experienced relating to the performance of your Slabway Shiatsu Foot Massager in addition to the disappointment experienced with our client assistance as of late. Their refund policy for their incompetence is outrageous. Do refrain from doing company with these individuals. Go through ******. I bought a foot massager Nov 26, utilized it as soon as and it caused me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I wish I would have read their evaluations before purchasing from this company.
I will keep your company on blast for this - Slabway Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your requirements. Our records show that your order was authorized for a refund which you picked the choice to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be deducted from your refund amount.
At this time, if you wish to continue with the return process you have actually initiated, we ask that you please reply to the support email thread validating you 'd with to continue. BBB Service Profiles may not be replicated for sales or marketing purposes. BBB Service Profiles are offered exclusively to assist you in exercising your own best judgment.
Nevertheless, BBB does not verify the precision of info provided by 3rd parties, and does not ensure the accuracy of any information in Business Profiles - Slabway Shiatsu Massage Chair Reviews. When considering complaint details, please take into consideration the business's size and volume of transactions, and understand that the nature of complaints and a firm's reactions to them are typically more vital than the number of problems.
BBB Company Profiles are subject to alter at any time. If you pick to do company with this business, please let business understand that you contacted BBB for a BBB Organization Profile. As a matter of policy, BBB does not back any product, service or organization - Slabway Massage Chair Review.
On The Spot Massage is your California Bay Location and East Bay chair massage expert. We believe chair massage is great - Slabway Massage Chair Special Discount...
Massage Chairs are intricate devices with great deals of moving parts and advanced computer elements, so things can fail. However it's not much different from a cars and truck, it depends upon how you use it and how you take care of it that will identify the length of time it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and contusions that can take place during shipment.