I have actually emailed/called/texted the business numerous times with no reaction. I have actually requested a refund and no one has actually answered me - Slabway Massage Chair Pic. I would recommend not to waste your difficult made money on this business. I will be contacting the Chief law officer to submit a complaint concerning SLAB. Purchaser Be Careful!!!!!! Hey Michael, We sincerely regret the clear aggravation and trouble you have actually experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was created December 4th and that there was a label developed on December 7. Your plan was labeled and ready for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been not able to meet the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the existing circumstances affecting our providers nationwide. In relation to your experience with our customer care team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Reviews Of Slabway Massage Chair).
We acknowledge that we failed to fizzle in this instance. For that we say sorry. Our records do show that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and find excellent usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wanting to return since the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installation fee was informed it will delivered in 3 days. Contacted 3 days stated it shipped 4 days ago after a week they do not address the phone and inform you to chat with their site which never answer you back. They will keep you waiting sent out a number of email with the exact same response will return with you later on.
Called XPO LOGISITICS and they specified they do not even see any tickets created to come to them. This business is a scam and I'm going to do my best in finding a legal representative to invest adequate money to get them to refund my money back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI bought three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive coming from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we eliminated from the box set it up plugged it in the chair entered into a complete recline mode and has not came out of it because I have actually tried to contact Slabway various times by means of email call and have yet had the ability to speak with a live person I continually get emails back from them specifying that they will have an assistance member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to inactivity of the email they are canceling and closing the RMA I intern reply and then they again tell me that it's going to be 72 hours before a representative contacts me once again I get another e-mail mentioning that they're closing the RMA support ticket I've been attempting to follow this business anywhere I can to leave Unfavorable feedback on this company due to the piss poor reaction that I receive from their support groups I believe any person wanting to buy any of their products ought to extremely look at all their feedback's I have no idea the real count of how numerous bulls ** t favorable feedback's they're posting however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Shiatsu Massage Chair.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you check the fuse situated on the back of your chair (Slabway Massage Chair Special Discount). We have gotten no additional communication from you informing us if that solved your concern. In relation to your experience with our client service team, we understand that our service has taken a hit this holiday season.
We are doing all that we can with the resources available to us to supply an excellent experience to each and every customer. We acknowledge that we stopped working to fizzle in this circumstances. For that we ask forgiveness - Slabway Massage Chair. We await your action. Thank YouI purchased a foot massager. Site stated 2-4 day shipment time.
I called number listed and it is a recording that just keeps duplicating. States to get on chat on the internet website. I contacted chat, stated "currently replying in under 15 minutes". I have actually been on chat for 44 mins at this minute and no contact. Ro-bot says "normal wait time 5-15 mins.
I think this place is a rip-off and i am going to get in touch with credit card to stop payment. Slabway Full Body Massage Chair. I DO NOT RECOMMEND buying anything from this poorly run clothing (if they are a genuine clothing). PURCHASER BE CAREFUL!!!!!! Hi There Ian, We seriously are sorry for any disappointment or hassle you have actually experienced. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have been unable to meet the need.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the current scenarios impacting our carriers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday (Slabway Massage Chair). It is our busiest time of the year and this year's events have more than tripled our team's workload.
We acknowledge that we stopped working to fizzle in this instance. For that we say sorry. Our records do reveal that your order was delivered on December 17th. We hope that you have actually been satisfied with your purchase and discover great usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid shipment with no further explanation!? I have actually called numerous times, sent emails utilized the chat widget they suggested and likewise connected to them via all social networks platforms and no response no reply just no description.
I would like a full refund for the foot massager and 1 year service warranty I acquired. Tonya L ****** Hey There Tonya, We all the best regret the clear frustration and trouble you have actually experienced regarding your current order with Slabway (Slabway Massage Chair Special Discount). This is not our objective and not the experience we desire for our client.
This was due to an error in interaction with the pickup at our fulfillment center. Your package was identified and prepared for pickup. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to satisfy the need (Slabway Massage Chair). As such, we have also been not able to guarantee our shipping amount of time with the exact same certainty we previously were able to.
In relation to your experience with our client service group, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources offered to us to offer an excellent experience to each and every customer (Slabway Massage Chair Review).
For that we apologize. Our records show that you have actually received the full refunds as requested. We expect the chance to restore your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They stated due to the COVID shipping would be postponed.
I found the product they were offering could be bought for $67. 99 and $87. 99 on Amazon with complimentary shipping. I immediately tried to cancel my order. I sent out an e-mail I called on the phone, for which there was no action. It was now roughly 12:20. I lastly received an action by Monday early morning telling me the order had shipped.
However, it was not deliverable because they had an inaccurate apartment number. I contacted UPS and asked them to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their items.
It is your responsibility to do so. You will be taken advantage of if you do not. I received my foot massager and it worked when then stopped. Now no one chooses up the phone and won't answer their own chat bot. It's absurd. I desire my cash back. Hi Francis, We are sorry for any aggravation you have actually experienced relating to the functionality of your Slabway Shiatsu Foot Massager in addition to the disappointment experienced with our client support as of late. Their refund policy for their incompetence is absurd. Do refrain from doing business with these people. Go through ******. I ordered a foot massager Nov 26, used it when and it triggered me sever discomfort. I called, chatted on their website still no return slip on 12/4/2020. I want I would have read their reviews before purchasing from this company.
I will keep your company on blast for this - Slabway Shiatsu Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your requirements. Our records show that your order was authorized for a refund and that you selected the alternative to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you want to continue with the return process you have actually started, we ask that you please reply to the support e-mail thread confirming you 'd with to continue. BBB Business Profiles may not be recreated for sales or marketing purposes. BBB Organization Profiles are supplied solely to help you in exercising your own finest judgment.
However, BBB does not confirm the accuracy of information supplied by 3rd celebrations, and does not ensure the precision of any details in Organization Profiles - Slabway Massage Chair $1499.98. When considering problem information, please take into consideration the business's size and volume of deals, and comprehend that the nature of problems and a company's reactions to them are often more essential than the number of problems.
BBB Business Profiles undergo alter at any time. If you select to do company with this business, please let business understand that you got in touch with BBB for a BBB Business Profile. As a matter of policy, BBB does not back any item, service or organization - Reviews Of Slabway Massage Chair.
On The Spot Massage is your California Bay Location and East Bay chair massage professional. We believe chair massage is great - Slabway Massage Chair $1499.98...
Massage Chairs are intricate machines with lots of moving parts and advanced computer system parts, so things can go wrong. However it's very little different from an automobile, it depends upon how you utilize it and how you take care of it that will determine the length of time it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and contusions that can occur during shipment.