I have actually emailed/called/texted the business numerous times with no reaction. I have requested a refund and nobody has answered me - Slabway Massage Chair Pic. I would recommend not to waste your hard generated income on this business. I will be contacting the Lawyer General to submit a problem relating to PIECE. Buyer Beware!!!!!! Hello Michael, We best regards regret the clear frustration and inconvenience you have actually experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was created December 4th which there was a label created on December 7. Your package was identified and ready for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to satisfy the need.
We comprehend this is not the experience you were buying into, and we do value your understanding of the existing scenarios impacting our carriers nationwide. In relation to your experience with our customer support team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Massage Chair $1499.98).
We recognize that we stopped working to fizzle in this circumstances. For that we say sorry. Our records do show that your order was provided on December 22nd. We hope that you've been pleased with your purchase and discover terrific usage of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installment cost was told it will shipped in 3 days. Employed 3 days stated it shipped 4 days ago after a week they do not answer the phone and tell you to talk with their website which never ever address you back. They will keep you waiting sent out numerous e-mail with the same action will get back with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets created to come to them. This business is a fraud and I'm going to do my finest in discovering a lawyer to spend sufficient cash to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI purchased three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up coming from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we removed from package set it up plugged it in the chair went into a full recline mode and has not came out of it given that I've tried to contact Slabway various times through e-mail phone calls and have actually yet been able to speak with a live individual I constantly get emails back from them stating that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours before a representative contacts me once again I get another e-mail mentioning that they're closing the RMA support ticket I've been attempting to follow this business anywhere I can to leave Unfavorable feedback on this company due to the piss poor response that I obtain from their assistance groups I think any person wanting to acquire any of their items should extremely look at all their feedback's I have no concept the actual count of the number of bulls ** t positive feedback's they're publishing but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Amazon.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com advising that you examine the fuse situated on the back of your chair (Reviews Of Slabway Massage Chair). We have received no further interaction from you informing us if that fixed your problem. In relation to your experience with our consumer service group, we understand that our service has taken a hit this holiday.
We are doing all that we can with the resources available to us to supply a great experience to each and every customer. We recognize that we failed to miss the mark in this instance. For that we ask forgiveness - Slabway Full Body Massage Chair. We await your reaction. Thank YouI bought a foot massager. Site said 2-4 day shipment time.
I called number listed and it is a recording that simply keeps repeating. States to get on chat on the internet site. I got in touch with chat, stated "presently replying in under 15 minutes". I have been on chat for 44 mins at this moment and no contact. Ro-bot says "normal wait time 5-15 mins.
I believe this location is a rip-off and i am going to get in touch with credit card to stop payment. Slabway Massage Chair $1499.98. I DO NOT RECOMMEND purchasing anything from this improperly run clothing (if they are a genuine outfit). PURCHASER BE CAREFUL!!!!!! Hi Ian, We sincerely are sorry for any disappointment or hassle you have actually experienced. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have actually been not able to meet the demand.
We understand this is not the experience you were purchasing into, and we do value your understanding of the present circumstances impacting our carriers nationwide. In relation to your experience with our customer support team, we comprehend that our service has taken a hit this holiday (Slabway Massage Chair Reviews). It is our busiest time of the year and this year's occasions have more than tripled our group's work.
We recognize that we failed to miss the mark in this instance. For that we ask forgiveness. Our records do reveal that your order was provided on December 17th. We hope that you've been satisfied with your purchase and find great usage of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair. Placed an order on 12/4/20 and the order was canceled mid shipment without any more description!? I have actually called numerous times, sent out e-mails used the chat widget they suggested and also connected to them by means of all social media platforms and no reaction no reply simply no explanation.
I would like a complete refund for the foot massager and 1 year guarantee I bought. Tonya L ****** Hello Tonya, We genuinely regret the clear disappointment and trouble you have experienced regarding your recent order with Slabway (Slabway Shiatsu Massage Chair). This is not our intent and not the experience we desire for our customer.
This was because of a mistake in communication with the pickup at our satisfaction facility. Your package was identified and prepared for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have been unable to fulfill the need (Slabway One Massage Chair). As such, we have likewise been unable to guarantee our shipping time frames with the same certainty we formerly were able to.
In relation to your experience with our consumer service team, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's work. We are doing all that we can with the resources readily available to us to offer an excellent experience to each and every consumer (Slabway Shiatsu Massage Chair).
For that we apologize. Our records reveal that you have actually gotten the complete refunds as asked for. We hope for the opportunity to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I discovered the product they were selling might be bought for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly tried to cancel my order. I sent out an email I called on the phone, for which there was no action. It was now around 12:20. I finally got a reaction by Monday morning telling me the order had actually delivered.
However, it was not deliverable because they had an inaccurate house number. I called UPS and asked to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the expense of their items.
It is your responsibility to do so. You will be made the most of if you do not. I received my foot massager and it worked once then stopped. Now no one gets the phone and will not answer their own chat bot. It's ludicrous. I desire my refund. Hi there Francis, We regret any aggravation you have experienced regarding the functionality of your Slabway Shiatsu Foot Massager in addition to the frustration experienced with our customer assistance since late. Their refund policy for their incompetence is ridiculous. Do not do business with these individuals. Go through ******. I purchased a foot massager Nov 26, used it once and it caused me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I wish I would have read their reviews before purchasing from this business.
I will keep your business on blast for this - Slabway One Massage Chair. The power of social media. We are sorry to hear your Slabway purchase did not fit your needs. Our records reveal that your order was authorized for a refund which you selected the choice to have Slabway provide a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you would like to proceed with the return procedure you've started, we ask that you please reply to the assistance e-mail thread validating you 'd with to continue. BBB Organization Profiles may not be reproduced for sales or marketing purposes. BBB Service Profiles are supplied entirely to assist you in exercising your own finest judgment.
However, BBB does not verify the accuracy of info offered by 3rd parties, and does not ensure the accuracy of any information in Company Profiles - Slabway Shiatsu Massage Chair Reviews. When considering problem info, please take into account the company's size and volume of deals, and comprehend that the nature of complaints and a company's responses to them are often more vital than the number of problems.
BBB Organization Profiles undergo change at any time. If you choose to do business with this organization, please let the service understand that you got in touch with BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any item, service or service - Slabway Full Body Massage Chair.
On The Area Massage is your California Bay Area and East Bay chair massage expert. We believe chair massage is terrific - Slabway Massage Chair...
Massage Chairs are intricate devices with great deals of moving parts and advanced computer system elements, so things can fail. However it's very little various from a vehicle, it depends upon how you use it and how you take care of it that will figure out for how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and bruises that can occur throughout delivery.