I have actually emailed/called/texted the business numerous times with no action. I have requested a refund and nobody has answered me - Slabway Massage Chair Pic. I would suggest not to lose your tough made money on this company. I will be getting in touch with the Attorney General to submit a problem relating to PIECE. Buyer Beware!!!!!! Hello Michael, We sincerely regret the clear frustration and hassle you have experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was produced December 4th and that there was a label developed on December 7. Your bundle was identified and all set for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been unable to fulfill the demand.
We understand this is not the experience you were purchasing into, and we do value your understanding of the present scenarios affecting our providers nationwide. In relation to your experience with our customer care team, we understand that our service has taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Massage Chair Reviews).
We acknowledge that we failed to fizzle in this instance. For that we say sorry. Our records do reveal that your order was provided on December 22nd. We hope that you have actually been pleased with your purchase and find great usage of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installation charge was informed it will shipped in 3 days. Contacted 3 days said it delivered 4 days back after a week they do not answer the phone and tell you to talk with their site which never answer you back. They will keep you waiting sent a number of e-mail with the very same action will return with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets developed to come to them. This company is a fraud and I'm going to do my best in discovering a legal representative to invest enough money to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI acquired three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive originating from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we removed from the box set it up plugged it in the chair went into a complete recline mode and has not came out of it considering that I have actually attempted to get in touch with Slabway many times through e-mail phone calls and have yet had the ability to speak to a live person I constantly get emails back from them mentioning that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours prior to a representative contacts me again I get another e-mail specifying that they're closing the RMA assistance ticket I've been trying to follow this company anywhere I can to leave Negative feedback on this company due to the piss bad action that I receive from their support groups I think any person seeking to purchase any of their products should extremely look at all their feedback's I have no concept the real count of the number of bulls ** t favorable feedback's they're publishing but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the functionality problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Pic.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com advising that you examine the fuse located on the back of your chair (Slabway Shiatsu Massage Chair Reviews). We have actually gotten no further interaction from you informing us if that fixed your problem. In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources offered to us to supply a great experience to each and every consumer. We recognize that we failed to miss out on the mark in this instance. For that we say sorry - Slabway Massage Chair Review. We await your reaction. Thank YouI purchased a foot massager. Site said 2-4 day shipment time.
I called number noted and it is a recording that simply keeps repeating. States to get on chat on the web site. I got in touch with chat, stated "presently replying in under 15 minutes". I have been on chat for 44 mins at this minute and no contact. Ro-bot states "normal wait time 5-15 minutes.
I believe this place is a fraud and i am going to get in touch with credit card to stop payment. Slabway One Massage Chair. I DO NOT RECOMMEND purchasing anything from this improperly run attire (if they are a genuine outfit). BUYER BEWARE!!!!!! Hey Ian, We truly regret any frustration or hassle you have actually experienced. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to meet the need.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the present situations affecting our providers nationwide. In relation to your experience with our customer care group, we understand that our service has actually taken a hit this holiday season (Reviews Of Slabway Massage Chair). It is our busiest time of the year and this year's events have more than tripled our group's work.
We acknowledge that we stopped working to fizzle in this instance. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and find terrific usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid delivery with no additional explanation!? I have actually called numerous times, sent out emails used the chat widget they suggested and also reached out to them by means of all social networks platforms and no response no reply just no explanation.
I would like a complete refund for the foot massager and 1 year service warranty I bought. Tonya L ****** Hey There Tonya, We regards are sorry for the clear disappointment and hassle you have actually experienced regarding your current order with Slabway (Slabway Massage Chair Amazon). This is not our intent and not the experience we desire for our client.
This was due to an error in interaction with the pickup at our fulfillment facility. Your package was identified and all set for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to meet the demand (Slabway Massage Chair Amazon). As such, we have actually also been not able to guarantee our shipping time frames with the exact same certainty we formerly had the ability to.
In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our team's work. We are doing all that we can with the resources available to us to provide a great experience to each and every customer (Slabway Massage Chair).
For that we ask forgiveness. Our records show that you have actually received the complete refunds as requested. We wish for the opportunity to regain your rely on the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I discovered the product they were selling might be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I immediately tried to cancel my order. I sent an email I called on the phone, for which there was no action. It was now approximately 12:20. I finally received a reaction by Monday early morning informing me the order had delivered.
However, it was not deliverable since they had an inaccurate apartment or condo number. I got in touch with UPS and asked them to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They must not have charged me for shipping. However, I will make it understood that they are charging double or more of the cost of their products.
It is your duty to do so. You will be benefited from if you do not. I got my foot massager and it worked when then stopped. Now nobody gets the phone and will not address their own chat bot. It's absurd. I want my refund. Hi Francis, We regret any disappointment you have experienced relating to the functionality of your Slabway Shiatsu Foot Massager in addition to the disappointment experienced with our customer support as of late. Their refund policy for their incompetence is absurd. Do not do company with these individuals. Go through ******. I purchased a foot massager Nov 26, utilized it as soon as and it triggered me sever pain. I called, chatted on their website still no return slip on 12/4/2020. I wish I would have read their reviews prior to purchasing from this company.
I will keep your company on blast for this - Slabway Full Body Massage Chair. The power of social media. We are sorry to hear your Slabway purchase did not fit your requirements. Our records reveal that your order was approved for a refund and that you picked the choice to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be deducted from your refund amount.
At this time, if you want to continue with the return procedure you've initiated, we ask that you please reply to the support e-mail thread verifying you 'd with to continue. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Service Profiles are provided entirely to help you in exercising your own best judgment.
Nevertheless, BBB does not confirm the precision of information offered by third parties, and does not ensure the precision of any details in Service Profiles - Slabway Shiatsu Massage Chair. When considering grievance details, please take into consideration the company's size and volume of transactions, and comprehend that the nature of complaints and a company's responses to them are often more important than the number of complaints.
BBB Service Profiles undergo alter at any time. If you choose to do business with this organization, please let the company know that you called BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any product, service or organization - Slabway Massage Chair Review.
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Massage Chairs are intricate makers with lots of moving parts and advanced computer elements, so things can go incorrect. However it's not much various from an automobile, it depends on how you use it and how you take care of it that will figure out for how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and contusions that can occur during shipment.