I have actually emailed/called/texted the business a number of times without any response. I have requested a refund and nobody has addressed me - Slabway Massage Chair Review. I would suggest not to waste your tough made money on this business. I will be contacting the Attorney general of the United States to file a complaint regarding SLAB. Buyer Be Careful!!!!!! Hello There Michael, We sincerely regret the clear aggravation and hassle you have actually experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was created December 4th which there was a label produced on December 7. Your bundle was identified and ready for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been unable to fulfill the demand.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the existing scenarios affecting our providers nationwide. In relation to your experience with our customer care team, we comprehend that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway Shiatsu Massage Chair).
We recognize that we failed to miss out on the mark in this instance. For that we ask forgiveness. Our records do show that your order was provided on December 22nd. We hope that you've been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i received my foot massager been wanting to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment fee was told it will shipped in 3 days. Called in 3 days stated it delivered 4 days earlier after a week they do not address the phone and tell you to chat with their site which never answer you back. They will keep you waiting sent out numerous e-mail with the exact same action will get back with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This company is a rip-off and I'm going to do my best in discovering a legal representative to invest enough cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI purchased 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive coming from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we removed from the box set it up plugged it in the chair entered into a full recline mode and has not came out of it because I have actually tried to call Slabway numerous times through email telephone call and have yet been able to speak with a live individual I continuously get emails back from them specifying that they will have an assistance member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours before a representative contacts me once again I get another e-mail specifying that they're closing the RMA support ticket I have actually been attempting to follow this business anywhere I can to leave Unfavorable feedback on this company due to the piss bad response that I get from their support teams I believe anybody looking to buy any of their products need to extremely take a look at all their feedback's I have no idea the real count of how numerous bulls ** t positive feedback's they're publishing but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Amazon.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you examine the fuse situated on the back of your chair (Slabway Massage Chair $1499.98). We have actually gotten no further interaction from you notifying us if that solved your issue. In relation to your experience with our customer support team, we understand that our service has actually taken a hit this vacation season.
We are doing all that we can with the resources available to us to offer a great experience to each and every customer. We recognize that we failed to miss the mark in this instance. For that we apologize - Slabway Massage Chair Reviews. We await your response. Thank YouI purchased a foot massager. Website said 2-4 day delivery time.
I called number noted and it is a recording that simply keeps repeating. States to get on chat on the internet website. I called chat, stated "presently replying in under 15 minutes". I have been on chat for 44 minutes at this moment and no contact. Ro-bot says "regular wait time 5-15 mins.
I believe this place is a rip-off and i am going to call charge card to stop payment. Slabway Massage Chair. I DO NOT RECOMMEND buying anything from this inadequately run attire (if they are a real attire). BUYER BE CAREFUL!!!!!! Hi Ian, We seriously are sorry for any aggravation or inconvenience you have actually experienced. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to fulfill the demand.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the existing circumstances affecting our carriers nationwide. In relation to your experience with our client service group, we comprehend that our service has actually taken a hit this holiday (Slabway Massage Chair Amazon). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We acknowledge that we stopped working to miss out on the mark in this instance. For that we ask forgiveness. Our records do show that your order was delivered on December 17th. We hope that you've been pleased with your purchase and find excellent use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Pic. Put an order on 12/4/20 and the order was canceled mid delivery with no additional explanation!? I've called multiple times, sent e-mails used the chat widget they recommended and also reached out to them by means of all social networks platforms and no response no reply simply no description.
I would like a full refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hi There Tonya, We truly regret the clear disappointment and trouble you have actually experienced regarding your current order with Slabway (Slabway Massage Chair Review). This is not our objective and not the experience we desire for our client.
This was because of an error in interaction with the pickup at our fulfillment center. Your bundle was identified and prepared for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to fulfill the demand (Slabway Massage Chair). As such, we have actually also been unable to guarantee our shipping amount of time with the very same certainty we formerly were able to.
In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources offered to us to supply a great experience to each and every client (Slabway Massage Chair Reviews).
For that we say sorry. Our records show that you have actually gotten the complete refunds as requested. We hope for the chance to regain your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They stated due to the COVID shipping would be postponed.
I discovered the item they were selling might be purchased for $67. 99 and $87. 99 on Amazon with free shipping. I right away attempted to cancel my order. I sent out an email I contacted the phone, for which there was no response. It was now roughly 12:20. I lastly got an action by Monday early morning telling me the order had actually shipped.
However, it was not deliverable since they had an incorrect house number. I called UPS and inquired to go back to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They should not have charged me for shipping. However, I will make it known that they are charging double or more of the cost of their items.
It is your duty to do so. You will be made the most of if you do not. I got my foot massager and it worked as soon as then stopped. Now no one picks up the phone and won't answer their own chat bot. It's outrageous. I desire my refund. Hi there Francis, We regret any frustration you have experienced concerning the performance of your Slabway Shiatsu Foot Massager as well as the frustration experienced with our client support since late. Their refund policy for their incompetence is ridiculous. Do refrain from doing service with these individuals. Go through ******. I purchased a foot massager Nov 26, utilized it as soon as and it triggered me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I want I would have read their evaluations prior to purchasing from this business.
I will keep your business on blast for this - Slabway Full Body Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not match your requirements. Our records show that your order was approved for a refund which you selected the option to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you wish to proceed with the return procedure you have actually started, we ask that you please reply to the support email thread confirming you 'd with to continue. BBB Service Profiles might not be replicated for sales or marketing functions. BBB Service Profiles are provided entirely to assist you in exercising your own best judgment.
Nevertheless, BBB does not validate the accuracy of details provided by 3rd parties, and does not ensure the accuracy of any information in Business Profiles - Reviews Of Slabway Massage Chair. When considering grievance information, please take into account the company's size and volume of deals, and understand that the nature of problems and a firm's actions to them are often more vital than the number of complaints.
BBB Company Profiles go through alter at any time. If you choose to do service with this organization, please let business know that you contacted BBB for a BBB Organization Profile. As a matter of policy, BBB does not back any item, service or service - Slabway Massage Chair Reviews.
On The Area Massage is your California Bay Area and East Bay chair massage professional. We believe chair massage is excellent - Slabway Massage Chair Special Discount...
Massage Chairs are intricate machines with lots of moving parts and advanced computer components, so things can go incorrect. However it's not much various from a car, it depends upon how you utilize it and how you look after it that will determine for how long it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and swellings that can take place throughout shipment.